Privacy & Cookie Policy

1. Introduction

This is the privacy policy of Stephenson and Son. It applies only to personal data as defined in Section 1 of the 1998 Data Protection Act (“personal information” or “information”) and not other types of business or general information. The policy tells you who we are, how we collect personal information about you through this website, what we intend to use that information for and how we keep it secure.

Please read the policy carefully. By accessing or using this web site you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information.

Please note that if you follow a link from this site to another site, this policy will no longer apply. We are not responsible for other sites’ information handling practices. Use of your information by the owner of the linked site will normally be governed by that site’s privacy policy, which we encourage you to read.

Further information about privacy and data protection issues, including the online Register of Data Controllers, can be found on the Information Commissioner’s website at https://ico.org.uk/

1. Who we are

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Roger Pearce.

The company is: Stephenson and Son

Our office address is:
Murton lane
Murton
York
YO19 5GF
United Kingdom

VAT No  170 4691 64

If you have any queries about the information we hold on you, please contact us by email at rp@stephenson.co.uk or by telephone on +44 (0) 1904 489731

We are entered in the Register of Data Controllers with registration  number Z1564923

2. Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site (our site). This includes information provided at the time of registering to use our site where registration is required, subscribing to our service or requesting further services. We may also ask you for information if you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

3. IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our web designers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

4. How we collect information from you

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below, with a note as to whether we use them; and then some details of the actual cookies on the site, their purpose, and what to do if you do not consent to any specific cookies being used. Please note however that since we only use cookies where they will be of benefit, any failure to consent may limit your use of this site.

Category 1: Strictly necessary cookies:

These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for such as completing entry forms or downloading sale catalogues

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE

Category 2: Performance Cookies:

These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your devise.

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE

Category 3: Functionality Cookies:

These cookies remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your devise.

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE

These are the cookies used on our site

You may be able block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

If you do not consent to cookies being placed, you must notify us of the cookies to which you do not consent.

Except for essential cookies, all cookies will expire after twelve months.

However, our cookies do not gather any personally identifying information such as a person’s name or email address, and any information gathered by the use of cookies is compiled on an aggregate and anonymous basis.

The table below provides further details about the cookies which are currently in use on our static and application websites, and a description of the purpose of each of these cookies.

You can disable the cookies that we attach if your browser supports this. To check and update your cookie settings, you will need to know what browser you are using (Internet Explorer, Google Chrome, Firefox, Safari or any other) and what version of it you have. You can usually find this out by opening the browser, then clicking on ‘Help’ and then ‘About’. This will give you information about the browser version you are using.

To find out how to manage cookies please refer to www.aboutcookies.org or your browsers help options for more information.

Please remember that if you amend your cookie settings your browsing experience may be negatively affected. You may be unable to use some of our online services.

By registration

We collect information about you that you provide when you register to use our services.

Through completion of online forms

We collect information about you if you complete any of the various forms on our site to contact us, make enquiries, order products and services, apply to open an account with us, and give us feedback.

We need you to give us certain information, which will be indicated on the form you are required to complete, in order to enter items in our sales. It would help us if you give us any other information that you think will be relevant, but you are under no obligation to do so.

Through traffic data and site statistics. We do keep a record of traffic data which is logged automatically by our server, such as your IP address, the URL you visited before ours, the URL you visit after leaving our site, and which pages you visit.

We also collect some site statistics such as page hits and page views.

We are not readily able to identify any individual from traffic data or site statistics.

By you contacting us by other methods other than the website

The website provides our primary telephone number and email addresses for you to contact us. We will collect information from you that you provide through any of these methods.

We may also collect other information you supply to us after your initial contact with us.

Security and storage of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Please remember that normal Internet email is unsecure. We do, however, use secure connections when you open an account with us and when you access your account.

We will store your information at least for the duration of any client relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).

Our approach, responsibilities, and commitment to information security are set out in our Security policy.

5. Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

We may use aggregated data about users of our site, sales patterns and other statistical data to improve our site, but it will not be possible to identify individuals from that aggregated data.

6. With whom we may share your information

We will not share your information with any other organisation except in the following circumstances.

We will share your information with another organisation to which we transfer, or are in discussions to transfer, our rights and obligations under our agreement with you.

We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.

We may share your information with our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it.

We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law or companies and organisations for the purposes of fraud protection and credit risk reduction.

We may disclose your personal information to any member of our group, which means our associated partnership Boulton & Cooper, Stephenson and Son or Stephenson Estate Agents

7. Your rights

You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You also have a right to be removed from any mailing list we hold at any time, but you must first contact us email at enquiries@stephenson.co.uk or telephone on +44 (0) 1904 489731

You have a right to see a copy of the information we hold about you on payment of a statutory fee, which is currently £10. Before we agree to this, you must provide us with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.

8. Summary

Our Privacy Policy has the full support of the Partners of Stephenson and Son.

To ensure that this policy is properly implemented, Stephenson and Son regularly reviews its privacy progress at board level.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Controller Stephenson and Son Murton Lane Murton York YO19 5GF